Receive password reset emails whitelist the @skynamo domain
Learn why and how to whitelist Skynamo's domain to ensure seamless access to apps and receive all essential emails, including transactional and password resets.
To ensure a seamless experience with Skynamo's mobile and web applications, it's crucial to whitelist Skynamo's domain in your email and internet security applications such as:
- Mimecast Secure Email Gateway
- Proofpoint Email Protection
- Bitdefender
Here are the key reasons why this step is essential:
Access to Mobile and Web Applications: Whitelisting Skynamo's domain ensures that your users can access both the mobile and web applications without any interruptions. This helps in maintaining productivity and allows users to take full advantage of Skynamo's features.
Receiving Transactional Emails: Transactional emails, such as order confirmations, notifications, and updates, are vital for keeping your operations running smoothly. By whitelisting Skynamo's domain, you ensure that these important emails are delivered to your inbox and not filtered out as spam.
Password Reset Emails: In the event that a user needs to reset their password, it's important that the password reset emails are received promptly. Whitelisting Skynamo's domain guarantees that these emails are not blocked, allowing users to regain access to their accounts quickly and efficiently.
How to Whitelist Skynamo's Domain
To whitelist Skynamo's domain, follow these general steps (specific steps may vary depending on your email and internet security applications):
Email Security Applications:
Go to the settings or preferences section of your email security application.
Look for an option to manage or add to the whitelist.
Add Skynamo's domain (e.g., @skynamo.com) to the whitelist.
Internet Security Applications:
Access the settings or configuration section of your internet security application.
Find the section for managing or adding to the whitelist.
Add Skynamo's domain to the whitelist.
By taking these steps, you can ensure that your users have uninterrupted access to Skynamo's applications and receive all necessary communications without any issues.
If you have any questions or need further assistance, please don't hesitate to contact our support team.