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Understanding Skynamo Order Statuses | Logged, Failed, N/A

Learn about Skynamo's order statuses: Logged, Failed, and N/A. Learn how these statuses help track quotes, orders, and credit-requests efficiently.

Order Statuses allows statuses of quotes, orders and credit-requests to be displayed on the Skynamo timeline. This allows users to know the exact status of their request in the ERP system.

Skynamo has 3 Order Statuses: 

Logged: Indicating that the quote/order/credit-request has successfully been received by the ERP 

Failed: Indicating that the quote/order/credit-request has not been received by the ERP. 

N/A: Not Applicable will be shown if a customer does not make use of Order Statuses. (Only displayed on the Reports and not on the Timelines) 

See screenshot below on how order statuses are displayed on timeline: